We supervise our Partners’ accounts for 365 days a year. The interdisciplinary team conducts activities on 12 global markets.
We provide comprehensive customer service in 8 languages, solve Return Requests, A-to-Z Guarantee Claims and Chargeback Claims, as well as remove Negative Feedbacks.
We represent our Partners by contacting Amazon via Case Log. We solve current issues, clear up doubts, and ensure an undisturbed flow of sales.
We provide technological support to Partners who want to connect their warehouses with Amazon. We assist in the integration of inventory, prices and logistics networks.
We develop new content, create translations in 8 languages, optimise the existing materials and product descriptions, adapting them to Amazon's SEO requirements.
We optimise the existing portfolio of shops in accordance with the best practices of creating listings. Thanks to proper segregation and cataloguing, we obtain clear sections and an effective presentation of products.
In the PPC model, which is the most beneficial for the seller, only the active operation of customers is paid for, while the visibility of products for other users is maintained. We will design PPC campaigns that will bring a lot of valuable traffic to our Partners' accounts
We structure the brand on the basis of the Amazon Brand Store, extensive A + Content listings and Sponsored Brands advertising campaigns to increase its visibility and position.
We coordinate and optimise the logistics model which is adequate to the scale of our Partner’s activity. As a result, optimal time and delivery is obtained.
We help to control delivery limits, register local VAT numbers and perform warehouse transfers.
We open new markets and introduce our Partners' products to them. We optimise content, launch advertising campaigns on these markets, which will allow for the scale of sales to be carried out in real time.
We secure the sales process, the account and the intellectual property of our Partners, protecting them against the loss of credibility and smooth operation.