We supervise our Partners’ accounts for 365 days a year. The interdisciplinary team conducts activities on 12 global markets.
We provide comprehensive customer service in 8 languages, solve Return Requests, A-to-Z Guarantee Claims and Chargeback Claims, as well as remove Negative Feedbacks.
We represent our Partners by contacting Amazon via Case Log. We solve current issues, clear up doubts, and ensure an undisturbed flow of sales.
We technologically support Partners who want to connect their warehouses Amazon. We help in integrating logistics, prices and inventory.
We optimise the existing portfolio of shops in accordance with the best practices of creating listings. Thanks to proper segregation and cataloguing, we obtain clear sections and an effective presentation of products.
We protect sellers from questioning the authenticity of their product range. We take care of current verification and confirmation of compliance with Amazon auditors.
Thanks to a price management system, we help sellers achieve the best results and listing visibility. A well-managed system allows to present end users with the most attractive price while keeping the highest margin
Getting the Buy Box significantly increases the position and visibility of the distributor on the list. We prepare the account and the presentation of the assortment, pricing policy and logistics so as to maximise the chances of winning the Buy Box.
We coordinate and optimise the logistics model which is adequate to the scale of our Partner’s activity. As a result, the optimal time and delivery formula are obtained.
We help to control delivery limits, register local VAT numbers and perform warehouse transfers.
We open new markets and introduce our Partners' products to them. We optimise content, launch advertising campaigns on these markets, which will allow for the scale of sales to be carried out in real time.
We secure the sales process, the account and the intellectual property of our Partners, protecting them against the loss of credibility and smooth operation.